Return, Refund, Replacement & Transit Policy

Business-to-Business (B2B) Sales Only

Ashok Bangles is a wholesale supplier dealing exclusively with wholesalers, retailers, distributors, resellers and other business entities. We do not sell products directly to retail consumers.

All transactions conducted through our website are Business-to-Business (B2B) commercial transactions. By placing an order with Ashok Bangles, the buyer confirms that the purchase is being made for business purposes and agrees to the terms of this Return, Refund, Replacement & Transit Policy.

 Packing & Dispatch

Every order is carefully counted, inspected and packed using appropriate protective packaging materials to minimize the possibility of damage during transportation. Wherever applicable, shipments containing glass bangles are marked with “Handle with Care – Fragile” labels.

While every reasonable precaution is taken during packing, glass bangles are inherently fragile products, and minor breakage during transportation is an accepted commercial risk associated with this trade.

 Order Inspection

Buyers are requested to inspect the shipment immediately upon delivery.

If you receive:

* An incorrect product;
* A quantity mismatch; or
* A missing item,

you must notify us within *24 hours of delivery by providing:

* Order Number
* Clear photographs
* A continuous, unedited unboxing video showing the unopened package, shipping label and complete unpacking of the contents.

Requests received after 24 hours of delivery or without sufficient supporting evidence may not be considered.

 No Returns, Refunds or Replacements

All sales made by Ashok Bangles are final.

As we deal in wholesale quantities of fragile glass bangles, we do not accept any returns, refunds, replacements, exchanges or issue credit notes once an order has been dispatched.

This applies to all orders, including cases of:

* Transit breakage or damage.
* Change of mind.
* Incorrect product selection or ordering by the buyer.
* Minor variations in colour, shade, finish or design.
* Natural variations in handcrafted or batch-produced glass bangles.
* Unsold or slow-moving inventory.
* Any other reason not caused by an error on the part of Ashok Bangles.

Claims will only be reviewed where Ashok Bangles has supplied an incorrect product, dispatched an incorrect quantity or omitted items from the order. Such claims must be reported within *24 hours of delivery* with the required supporting photographs and a continuous unboxing video.

 Transit Breakage Policy

Glass bangles are delicate products and, despite careful packing, minor breakage during transportation is an inherent commercial risk.

The buyer expressly acknowledges and accepts this risk at the time of placing the order.

Accordingly, Ashok Bangles shall not be liable for any refund, replacement, exchange, credit note or compensation for breakage or damage occurring during transit, irrespective of the quantity or extent of such breakage.

Product pricing is determined keeping this accepted trade practice in view.

 Shipping & Transfer of Risk

All orders are inspected, verified and dispatched in good condition.

Unless otherwise agreed in writing, orders are dispatched through the transporter or courier selected by the buyer and are generally shipped on a “To Pay” basis.

Risk in the goods passes to the buyer immediately upon delivery of the shipment to the transporter, courier or logistics provider.

From that point onwards, the transporter acts solely on behalf of the buyer for transportation purposes.

Ashok Bangles shall not be responsible or liable for:

* Transit breakage;
* Loss or theft;
* Mishandling;
* Delay in delivery;
* Damage during loading or unloading;
* Damage occurring during transportation;
* Storage-related damage after dispatch; or
* Any other transit-related loss after the goods have been handed over to the transporter.

Any claim relating to transportation shall be pursued directly by the buyer with the respective transporter or courier service.

 Incorrect Products, Missing Items & Quantity Discrepancies

Replacement or correction shall only be considered where Ashok Bangles verifies that:

* An incorrect product has been supplied;
* The quantity dispatched is less than the invoiced quantity; or
* Products mentioned in the invoice were omitted from dispatch.

Such claims must be reported within 24 hours of delivery together with the required photographs and unboxing video.

After verification, Ashok Bangles may, at its sole discretion, provide an appropriate resolution.

 Product Images & Colour Variation

We make every reasonable effort to ensure that product images displayed on our website accurately represent the actual products.

However, slight variations in colour, design, finish, texture or appearance may occur due to:

* Photography;
* Lighting conditions;
* Manufacturing batches;
* Monitor or mobile screen settings; or
* Individual device display characteristics.

Such variations are normal and shall not be treated as defects or grounds for return, refund, replacement or exchange.

 Mandatory Unboxing Video

To ensure a fair and transparent verification process, buyers are strongly advised to record a continuous, unedited unboxing video from the moment the sealed package is opened until all contents are fully unpacked.

Claims relating to incorrect products, shortages or missing items may not be accepted without such evidence.

 Resolution Timeline

Once all required information and supporting documents are received, eligible claims will be reviewed within 1–2 business days.

Our decision after verification shall be final.

 Limitation of Liability

To the maximum extent permitted by applicable law, Ashok Bangles’ total liability arising out of or relating to any order shall not exceed the invoice value of the goods actually supplied by Ashok Bangles.

Under no circumstances shall Ashok Bangles be liable for any indirect, incidental, consequential, special or business losses including, but not limited to, loss of profits, business interruption, loss of customers or any other commercial damages.

 Contact Support

For any order-related assistance, please contact us:

WhatsApp: +91 96204 42804
Phone: +91 96204 42804
Email: ashokbangles1975@gmail.com

 Policy Updates

Ashok Bangles reserves the right to modify, amend or update this policy at any time without prior notice.

The revised policy shall become effective immediately upon publication on this website and shall apply to all subsequent orders.

 Governing Law & Jurisdiction

This policy shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to orders placed with Ashok Bangles shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka, unless otherwise required by applicable law.

 By placing an order with Ashok Bangles, the buyer confirms that they have read, understood and agreed to this Return, Refund, Replacement & Transit Policy in its entirety.